HealthyLivingHerbs.com does not accept returns of any products without Pre-Authorization. To Pre-Authorize please call for a product review and consideration for Pre-Authorization at 1-615-451-0107.
Our customer service staff can be reached during regular office hours from 10:00 am to 5:00 pm, Monday through Friday, CST.
Refused or returned items that are not preauthorized will not be accepted. HealthyLivingHerbs reserves the right to determine eligibility for a return based on a case by case basis. If you need assistance in choosing products please contact us first. Partially used or empty bottles will not be refunded.
A limited guarantee is available for damaged or defective products or allergenic reactions on a limited basis. This is limited to 30 days from date of purchase. (please see Product Guarantee information)
HealthyLivingHerbs.com offers Nature's Sunshine products at wholesale prices. We do not refund shipping on returns or pay for return shipping and a restocking fee of 15% will be applied to all returns, unless the order was incorrect on our part.
Once an order has been shipped it cannot be canceled.
Placing an order constitutes acceptance of our terms and conditions.